Sometimes What Matters Most Is Good Service
Every day, countless Australian businesses go above and beyond for their customers, yet their efforts often go unrecognized. These are the businesses that remember your name, solve problems with a smile, and treat every interaction as an opportunity to exceed expectations. They deserve recognition, and their customers deserve to know where to find them.
The Five Star Service Awards isn't just about recognition—it's about creating a movement that values genuine care, authentic relationships, and the kind of service that makes customers feel truly valued. Because in a world of automation and impersonal transactions, good service isn't just nice to have—it's everything.
Our Mission
To identify, celebrate, and promote Australian businesses that deliver exceptional customer service, creating a benchmark for excellence that inspires others to elevate their own service standards. We believe that by recognizing and rewarding great service, we can help create a culture where customers are truly valued and businesses thrive through genuine care.
The Value of Award Recognition
Nominating for the Five Star Service Awards provides tangible benefits that extend far beyond recognition, helping your business grow and thrive in competitive markets.
Industry Recognition
Stand out from competitors with prestigious Five Star Service Award recognition that validates your commitment to excellence.
Increased Credibility
Build trust with potential customers through third-party validation of your exceptional service standards.
Customer Attraction
Attract more customers who value quality service and are willing to pay premium prices for exceptional experiences.
Competitive Advantage
Differentiate your business in crowded markets with verified proof of your superior customer service delivery.
Marketing Assets
Leverage award badges, certificates, and recognition materials across all your marketing channels and materials.
Video Testimonials
Collect authentic customer video testimonials that showcase real experiences and build powerful social proof.
Why Exceptional Service Matters More Than Ever
Customer Loyalty: Businesses with exceptional service see 5x higher customer retention rates and increased lifetime value.
Word-of-Mouth Marketing: Satisfied customers become your best advocates, generating referrals worth 10x more than traditional advertising.
Premium Pricing: Businesses known for excellent service can charge 15-20% more than competitors without losing customers.
Employee Satisfaction: Service-focused businesses have happier employees, lower turnover, and stronger team culture.
of customers would recommend a business after experiencing excellent service
more likely to purchase again from businesses with outstanding service
Ready to Showcase Your Exceptional Service?
Join hundreds of Australian businesses already recognized for their outstanding customer service. Our comprehensive evaluation process and video testimonial tools help you stand out in your market.
Includes comprehensive business evaluation, award consideration, and our powerful video testimonial collection tool